Mail forwarding: how to request it and when you will receive it
Your paper mail is kept at our offices. When you need it, ask us to send it to you: one specific letter or all your mail, to any address in France or abroad.
1. Make the request from your customer account
The quickest way is the Forwarding request tab in your customer account:
- add the forwarding product to your cart;
- specify your request: one letter, several, or all your mail;
- enter the delivery address, in France or abroad, or a Colissimo pick-up point;
- confirm the order.
Check the delivery address carefully: it is used exactly as entered. If you spot a mistake after confirming, write to us straight away at hello@getyourpaperboy.com.
A request sent by plain e-mail means we have to send you the form: going straight through your customer account saves a round trip.
2. We prepare and weigh the shipment
We gather your mail, weigh the package and calculate its price: handling fee and postage, depending on weight, carrier and destination. You receive an invoice by e-mail with a payment link.
If you have several requests in progress, we can group them into a single shipment. Annual plans include the preparation of one or more forwardings per year: see the prices.
3. You receive the tracking number
Once payment is made, your package leaves with the chosen service. The tracking number is e-mailed to you automatically at the time of shipping.
How long does it take?
Allow about one week between your request and shipping, plus the carrier’s delivery time. This lead time is indicative and not guaranteed.
A question? Contact us or write to hello@getyourpaperboy.com.
