Mail and/or parcel forwarding request
€0.00
📦 How to request forwarding of the mail we receive for you in France?
Log in to your customer account, then follow these steps:
1. Add the “Forwarding request” product to your cart.
2. Customise your delivery options
💡 Tip: By default, we use your billing address. If you would like to receive your item elsewhere, tick the “Ship to a different address?” box.
⚠️ Warning (La Poste contract): If you have an ongoing La Poste redirection to your home, please provide a delivery address different from the one in the contract. Otherwise, the mail will automatically be returned to us!
📦 Delivery to a Pickup Point (Colissimo or Shop2Shop):
If you prefer collection at a pickup point, indicate your chosen point in the “Order notes” field using this template:
Colissimo/Shop2Shop Pickup Point + Shop name + Full address
(You can find your point here: Find a Colissimo pickup point or Find a Shop2Shop pickup point)
3. Click “Order”.
What happens next?
- Preparation: Paperboy prepares your item, weighs it and adjusts the final price.
- Payment: You will receive the order details by email with a secure payment link.
- Dispatch: As soon as payment is confirmed, your mail is dispatched via the chosen service.
- Tracking: You will automatically receive your tracking number by email.
